Support

On your phone only. Lantern Town has no accounts and no game servers, so we cannot see or restore your progress. Uninstalling the app deletes it, so make a save code first (below).

1. On the old phone: Settings → Move to another device. Copy the save code.
2. Send the code to yourself (for example in a note or an email to yourself).
3. On the new phone: install Lantern Town, open Settings → Move to another device, paste the code and confirm. The game shows what the code holds before it replaces anything.

The code replaces the progress on the new phone. Keep it private: anyone with it can copy your town.

Settings → Reset progress, then confirm twice. This erases your levels, stars, coins, town and quarters on this phone and cannot be undone. Your music, sound, graphics and other settings stay. If you might want your town back, make a save code first.

To remove everything the game keeps on your phone, including its play log, uninstall the app.

Tap Hint. It costs no coins and no ads, and shows one right spot before it places anything; a town won with a hint just misses its “No hints” star. Hold a finger on a street to see where a post’s light would run.

No. Think as long as you like, and nothing in your town runs out while you are away.

No. Every town is in the app. Ads need a connection; the game does not.

Settings → Reminders. Reminders are notifications your phone schedules itself, at most one a day between 10:00 and 20:00. You can also turn them off in your phone’s notification settings.

An optional ad gives you a Spare Post when you choose to watch it. A short ad may also play as the next level loads after some wins: never during a puzzle, a tutorial or lesson, or the Daily, and never on the day you install the game. There are no banner ads and no in-app purchases.

• EEA, UK, Switzerland and other places where consent is required: open Settings → Ad privacy choices in the game to change the consent you gave in Google’s message. The button appears only where it applies.
• iPhone: iPhone Settings → Privacy & Security → Tracking, then turn Lantern Town off (or on).
• Android: reset or delete your Advertising ID in your phone’s settings (usually Settings → Google → Ads, or Settings → Privacy → Ads).

The game plays the same whatever you choose. Details are in the privacy policy.

Open the South Gate in your town, lay out your quarter and tap share. The game first checks it is a fair puzzle. You send the link through any app on your phone.

Open it on your phone with Lantern Town installed to play the quarter in the game. Opened anywhere else, the link shows the quarter’s plan and where to get the game.

The puzzle travels inside the link itself, after the “#”. If a messaging app cuts the link short, ask your friend to send it again.

Where you placed your posts and moved pots, and the order of your moves only if you chose to share it. No time is sent. Your friend’s game checks it and hangs a lantern at their gate. Links carry no names or contact details.

On the quarter’s card, use Report this quarter or block its maker. Blocked makers’ quarters are refused, and their lanterns are removed.